🔒
🔐 Data Protection Policy

Kelar Gor Privacy Policy — Your Data Is Completely Safe with Us

Kelar Gor takes the privacy of every user extremely seriously. This policy clearly explains what personal data we collect, why it is stored, and who can access it — with full transparency.

Last Updated: January 2026  ·  Effective Date: 1 January 2026
SSL Encryption
256-bit Protection
Data Is Never Sold
Never shared with third parties
Your Rights
Delete your data
GDPR Compliant
International Standards

1 What Information Do We Collect?

Kelar Gor collects two types of information from you — what you provide directly, and what is automatically generated as you use the platform.

Information you provide directly:

  • Full name and date of birth (collected at registration)
  • Mobile number and email address
  • Residential address (for KYC verification)
  • National ID or passport number (for identity verification)
  • Payment method details (bKash, Nagad number)

Automatically collected information:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Logs of how long you used the platform and what you did
  • Gaming history, bets, and transaction records
  • Cookies & Session Data

We never store your password — only an encrypted hash is kept. No Kelar Gor staff member can ever view your password.

2 Why is your information collected?

Kelar Gor does not collect your data without reason. Every piece of information has a specific and justified purpose:

Data Type Purpose of Use Legal Basis
Name, date of birth, NID Identity verification and age confirmation Legal Obligation
Mobile & Email OTP verification and sending important notifications Contractual Necessity
Payment Information Processing deposits and withdrawals Contractual Necessity
Gaming History Responsible Gaming Monitoring Legitimate Interest
Device & IP Information Fraud prevention & security Legitimate Interest
Cookie Data Improving your experience and remembering your preferences Your Consent

If Kelar Gor wishes to use your information for marketing purposes, your separate consent will be requested. You may withdraw this consent at any time.

3 Who is your data shared with?

Kelar Gor never sells your personal data or shares it with third parties for profit. However, in certain limited circumstances, information may be shared:

  • Payment Providers: Only the information required to process transactions is shared with services such as bKash and Nagad.
  • Game Provider: Only the minimum data necessary to run games is shared with providers such as Pragmatic Play.
  • Law Enforcement: Data may be disclosed when required by a court order or legal obligation.
  • Licensing Authority: Information may be required to be provided during audits by regulatory authorities.

Kelar Gor does not share your data for any reason beyond those stated above. If anyone claims that Kelar Gor has provided them with your information, please contact us immediately.

4 Cookies & Tracking Technologies

Kelar Gor uses cookies and similar technologies on its website and app to help enhance your experience.

The cookies we use:

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your language preferences and settings.
  • Analytics Cookies: To understand how many users are viewing which pages (no personal information is collected).

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some platform features to stop working.

5 Data Retention & Security Layers

Kelar Gor uses multiple layers of security to keep your information safe. Each layer operates independently and together they form a robust protection system.

256-bit SSL/TLS Encryption
All data transfers are encrypted
AES-256 Database Encryption
Stored data is kept in an encrypted state
Two-Factor Authentication
Additional OTP verification at login
Real-Time Fraud Detection
Suspicious activity detected in real time
Regular Security Audits
Annual third-party audit
Data Backup System
Data recovery measures in case of emergencies

Even after an account is closed or deactivated, certain data must be retained for a specified period (generally 5 years) due to legal obligations. It is then securely deleted.

6 Your Data Rights

Kelar Gor believes you should have full control over your own data. That's why we uphold the following rights:

Right to Access

To find out what data we hold about you, submit a request to our support team — we'll respond within 30 days.

Right to Rectification

If any of your information is incorrect, you can request a correction. Upon submission of supporting documents, it will be updated within 7 days.

Right to Erasure

After closing your account, you may request deletion of all data beyond what is legally required to be retained.

Right to Object to Processing

If you'd rather not receive marketing messages, you can opt out at any time — just let our support team know.

Right to Data Portability

You may request a copy of your information in a machine-readable format.

Right to Restrict Processing

You may request a temporary restriction on the processing of your data for specific reasons.

7 Policy on minors' data

Kelar Gor is strictly for users aged 18 and above. We do not knowingly collect personal data from minors.

If we become aware that information belonging to a person under the age of 18 is present in our systems, that information will be deleted immediately and the associated account will be closed.

If as a parent you believe your child has accidentally registered on Kelar Gor, please immediately [email protected]. We will take action within 24 hours.

8 Privacy Policy Updates

Kelar Gor may update this Privacy Policy from time to time. For any significant changes, we will:

  • We will notify you by email or in-app notification at least 14 days before any changes take effect.
  • We will update the "Last Updated" date at the top of the page.
  • Keep a copy of the previous policy available for you to review upon request.

Continued use of Kelar Gor after any changes takes effect will be considered acceptance of the updated policy.

9 Contact Us

For any questions about our privacy policy, to view or delete your data, or to submit a complaint, please contact us through the following:

Data Protection Team: [email protected]
General queries are resolved within 24 hours; complex requests are handled within 30 days.

🛡️ How Kelar Gor Protects Your Data

The Core Pillars of Our Privacy Protection

End-to-End Encryption

Every data transfer between your device and Kelar Gor's servers is encrypted with 256-bit SSL. No one can intercept it in transit.

Encrypted Database

All data stored on our servers is also protected with AES-256 encryption. Direct database access is strictly restricted.

Minimal Data Collection

Kelar Gor only collects the data that is genuinely necessary to provide our services. We never ask for information we don't need.

Never Sold to Third Parties

Your data is never sold to advertisers or data brokers — that is our commitment.

Limited Retention Period

Once data is no longer needed, it is permanently deleted. Information is not retained indefinitely unless required by legal obligation.

Regular Security Testing

Independent security experts regularly audit Kelar Gor's systems to ensure there are no vulnerabilities.

❓ Frequently Asked Questions

Answers to the most frequently asked questions from our users

Withdrawals at Kelar Gor are processed quickly after a win. The exact time depends on your chosen method:

  • bKash: Usually within 3 to 15 minutes — in most cases, it's done in 5 minutes.
  • Nagad: 5 to 20 minutes.
  • Bank Transfer: 2 to 24 hours.

However, some situations may take a little longer:

  • If KYC verification is not yet complete, your first withdrawal may take longer to process.
  • Large withdrawals (৳50,000+) may require additional verification.
  • Bank transfers may be slightly slower between midnight and 6:00 AM.

If it takes more than 30 minutes, contact support with your transaction ID.

Absolutely! Kelar Gor's website is fully optimized for mobile browsers. You can play directly from Chrome, Firefox, or any modern browser — no app needed.

Benefits of playing in your browser:

  • No downloads or installations required.
  • No storage space used on your device.
  • All games and features work the same way.
  • Automatic updates — you always get the latest version.

That said, using the app comes with a few extra benefits:

  • Receive push notifications for bonus offers and win alerts.
  • Quick login with face or fingerprint recognition.
  • Reliable performance even on weak network connections.

In short — everything works perfectly in your browser. The app is convenient, but not required.

Your Data Is Safe — Play with Complete Peace of Mind

Your privacy is our top priority at Kelar Gor. Register now and enjoy your favorite games in a safe, secure environment.

Your data is never sold SSL Secured GDPR Compliant 24/7 Bangla Support
বাংলা